Privacy notice

Last updated: 20 August 2025

Thank you for choosing to be part of our community at Apitura NZ Ltd (“Apitura”, “we”, “us”, or “our”). We are committed to protecting your personal information and complying with the Privacy Act 2020 (New Zealand).

If you have any questions or concerns about this Privacy Notice or our information-handling practices, please contact us at sales@apitura.nz.

This Privacy Notice applies to all personal information collected through our website https://www.apitura.nz (the “Website”) and any related services, sales, marketing, or events (collectively, the “Services”).

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Notice.

1. WHAT INFORMATION DO WE COLLECT?

Personal information you provide to us

In short: We collect personal information that you voluntarily provide.

We may collect personal information when you:

  • Place an order or create an account

  • Contact us or request information

  • Subscribe to communications or marketing

  • Participate in promotions or events

The personal information we collect may include:

  • Name

  • Email address

  • Phone number

  • Postal and billing address

  • Payment-related details (processed securely via third-party providers)

  • Account login details

  • Communication preferences

You must ensure that all information you provide is accurate and up to date.

Information collected automatically

In short: Some information is collected automatically when you use our Website.

This may include:

  • IP address

  • Browser and device type

  • Operating system

  • Pages viewed and actions taken

  • Date and time of access

  • Referring URLs

This information does not usually identify you directly and is used for:

  • Website security

  • Performance monitoring

  • Analytics and reporting

We may also collect information through cookies and similar technologies.

2. HOW DO WE USE YOUR INFORMATION?

We collect and use personal information for lawful purposes, including to:

  • Process and fulfil orders

  • Manage accounts and customer relationships

  • Communicate with you about products, services, or changes

  • Provide customer support

  • Improve and secure our Website and Services

  • Send marketing communications where permitted

  • Comply with legal and regulatory obligations

We process personal information based on:

  • Performance of a contract

  • Legitimate business interests

  • Legal obligations

  • Your consent (where required)

3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?

In short: We only share personal information where necessary and lawful.

We may share personal information with:

  • Service providers (e.g. payment processors, couriers, IT providers)

  • Professional advisers (e.g. accountants, legal advisers)

  • Government or regulatory authorities where required by law

We do not sell your personal information.

If Apitura NZ Ltd is involved in a business transfer (such as a merger or sale), personal information may be transferred as part of that process, subject to confidentiality obligations.

4. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

  • Enable website functionality

  • Analyse website usage

  • Improve user experience

You can manage or disable cookies through your browser settings. Disabling cookies may affect certain website features.

5. HOW LONG DO WE KEEP YOUR INFORMATION?

We retain personal information only for as long as necessary to:

  • Fulfil the purposes described in this Privacy Notice

  • Meet legal, accounting, or regulatory requirements

When personal information is no longer required, it is securely deleted or anonymised.

6. HOW DO WE KEEP YOUR INFORMATION SAFE?

We use reasonable technical and organisational safeguards to protect personal information against loss, misuse, unauthorised access, or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure. Use of the Website is at your own risk.

7. DO WE COLLECT INFORMATION FROM MINORS?

Our Services are not intended for individuals under 18 years of age.
We do not knowingly collect personal information from minors.

If you believe we have collected information from a minor, please contact us and we will take appropriate steps to delete it.

8. YOUR PRIVACY RIGHTS (NEW ZEALAND)

Under the Privacy Act 2020, you have the right to:

  • Request access to personal information we hold about you

  • Request correction of your personal information

To exercise these rights, contact us using the details below. We may require proof of identity before responding.

If you are dissatisfied with our response, you may complain to the Office of the Privacy Commissioner (NZ):

9. MARKETING COMMUNICATIONS

You may opt out of marketing emails at any time by:

  • Clicking the unsubscribe link in our emails, or

  • Contacting us directly

We may still send essential service-related communications.

10. DO-NOT-TRACK SIGNALS

There is currently no recognised industry standard for responding to “Do Not Track” browser signals. We do not respond to such signals at this time.

11. UPDATES TO THIS PRIVACY NOTICE

We may update this Privacy Notice from time to time to reflect legal or operational changes.

The updated version will be effective once published on our Website. We encourage you to review it periodically.

12. CONTACT US

If you have questions or concerns about this Privacy Notice or your personal information, contact us at:

Email: sales@apitura.nz
Company: Apitura NZ Ltd
Website: https://www.apitura.nz